Terms of Service

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, please do not use our site.

2. Eligibility

You must be at least 16 years old or the age of majority in your jurisdiction to use our services.

3. Account Registration

• You may need to create an account to access certain features.
• You are responsible for maintaining the confidentiality of your account credentials.
• All information you provide must be accurate and up to date.

4. Orders & Payment

• All orders are subject to acceptance and availability.
• Prices, promotions, and product availability may change without notice.
• Payment must be made in full before products are shipped.
• We reserve the right to refuse or cancel any order at our discretion.

5. Shipping & Delivery

• Shipping times and costs are provided at checkout and may vary by location.
• We are not responsible for delays caused by carriers or customs.

6. Returns & Refunds

• See our Returns & Exchanges page for our full policy.
• Refunds are issued according to our policy and may take several business days to process.

7. User Conduct

• You agree not to use our site for unlawful, harmful, or abusive purposes.
• You may not interfere with the security or operation of our website.
• We reserve the right to suspend or terminate accounts for violations.

8. Intellectual Property

• All content, trademarks, and materials on our site are owned by or licensed to FLASHPOINT E-COMMERCE LIMITED.
• You may not use, copy, or distribute our content without permission.

9. Third-Party Links

• Our website may contain links to third-party sites. We are not responsible for their content or practices.

10. Disclaimer & Limitation of Liability

• Our services are provided "as is" without warranties of any kind.
• FLASHPOINT E-COMMERCE LIMITED is not liable for any indirect, incidental, or consequential damages arising from your use of our site.

11. Indemnification

• You agree to indemnify and hold harmless FLASHPOINT E-COMMERCE LIMITED and its affiliates from any claims, damages, or expenses arising from your use of our site or violation of these Terms.

12. Changes to These Terms

• We may update these Terms from time to time. Changes will be posted on this page with a new effective date.

13. Governing Law

• These Terms are governed by the laws of Hong Kong Special Administrative Region, without regard to conflict of law principles.

14. Contact Us

• If you have any questions about these Terms, please contact us:
  Company: FLASHPOINT E-COMMERCE LIMITED
  Address: 87-105 CHATHAM ROAD, 5/F BEVERLEY COMMERCIAL CENTRE FLAT/RM 29-33, TSIM SHA TSUI, Kowloon, 999077, Hong Kong
  Email: service@tegooe.com
  Phone: +86 181-6575-4798