Returns & Exchanges
Shop with confidence. Easy returns and hassle-free exchanges.
Flexible Returns
30 days Policy
24/7 Support
Email & Phone
Easy Process
Quick Approval
Our Returns & Exchanges Policy
- You may return most new, unopened items within 30 days of delivery for a full refund or exchange.
- Items must be in original condition and packaging.
- To start a return or exchange, please contact us at service@tegooe.com.
- We will provide you with a return authorization and instructions.
- Once your return is received and inspected, we will process your refund or exchange within 3-5 business days.
- Return shipping is free for defective or incorrect items. For other reasons, shipping costs may apply.
How to Return or Exchange
- Contact Us: Email our support team to request a return or exchange.
- Get Authorization: Receive your return authorization and shipping instructions.
- Pack Your Item: Securely pack the item in its original packaging.
- Ship It Back: Send the package to our return address.
- Refund/Exchange: Once received and inspected, we will process your refund or send your replacement.
Return Request Form
Frequently Asked Questions
How long do I have to return an item?
You can return items within 30 days of receiving your order.
How do I start a return or exchange?
Contact our support team at service@tegooe.com. We will guide you through the process.
Are there any items that cannot be returned?
Personalized, perishable, or final sale items are not eligible for return. Please check product details before purchasing.
How long does it take to process my return?
Returns are processed within 3-5 business days after we receive your package.
Do I have to pay for return shipping?
Return shipping is free for defective or incorrect items. For other reasons, shipping costs may apply.
Need Help?
Contact our support team at service@tegooe.com. We're here to help!