Frequently Asked Questions

Find answers to the most common questions about our store, shipping, returns, and more.

General Questions

How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
How can I track my order?
After your order is shipped, you will receive a tracking number by email. You can track your order on our Shipping Info page.
Can I change or cancel my order?
If your order has not yet shipped, please contact our support team as soon as possible to request changes or cancellation.
What is your return policy?
We offer a 30-day return policy for most items. Please visit our Returns & Exchanges page for details.
How do I contact customer support?
You can reach us via email at service@tegooe.com.
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