Privacy Policy

1. Introduction

We value your privacy and are committed to protecting your personal information. This policy describes what data we collect, how we use it, your rights, and how you can contact us with questions.

2. Information We Collect

• Personal Information: Name, email address, shipping/billing address, phone number, payment details, account credentials.
• Order & Transaction Data: Products purchased, order history, payment and shipping status, transaction IDs.
• Technical & Usage Data: IP address, browser type, device information, operating system, referring URLs, site usage statistics, log files.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze site usage. See "Cookies & Tracking" below.
• Communications: Your messages, reviews, support requests, and correspondence with us.

3. How We Use Your Information

• To process and fulfill your orders and provide customer support.
• To communicate with you about your orders, account, or inquiries.
• To personalize your experience and recommend products.
• To improve our website, products, and services.
• To comply with legal obligations and prevent fraud or abuse.
• For marketing, promotions, and newsletters (with your consent).

4. Legal Bases for Processing (GDPR)

• We process your data based on contract necessity, legal obligations, consent, and legitimate interests.

5. Sharing & Disclosure

• We do not sell your personal information.
• We may share your data with trusted partners (e.g., payment processors, shipping companies, IT providers) only as necessary to provide our services.
• We may disclose information if required by law, court order, or to protect our rights, property, or safety.
• In the event of a business transfer (e.g., merger, acquisition), your data may be transferred as part of the transaction.

6. Data Retention

• We retain your information as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data Security

• We implement industry-standard security measures to protect your data, including encryption, access controls, and secure servers.
• However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

• You may access, update, correct, or request deletion of your personal information at any time.
• You may object to or restrict certain processing, and request data portability.
• To exercise your rights, contact us at service@tegooe.com.
• EU/UK residents: You have additional rights under the GDPR. California residents: See "CCPA Notice" below.

9. Children's Privacy

• Our services are not intended for children under 16. We do not knowingly collect personal data from children.

10. International Transfers

• Your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards for such transfers.

11. Third-Party Links

• Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing information.

12. Cookies & Tracking

• We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site usage.
• You can control cookies through your browser settings. Disabling cookies may affect site functionality.

13. CCPA Notice (California Residents)

• California residents have the right to know, access, delete, and opt out of the sale of their personal information. We honor these rights as required by law.
• To exercise your CCPA rights, contact us at service@tegooe.com.

14. Changes to This Policy

• We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

15. Contact Us

• If you have any questions about this Privacy Policy or your data, please contact us:
  Email: service@tegooe.com